Start a Career with D.I.B Automotive Group

Start a Career with D.I.B Automotive Group
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Automotive Service Advisor

Pay: $65,000.00 - $130,000 per year, Sign on bonus up to $3,000
Minimum of 5 Years Experience

D.I.B Automotive Group is a trusted name in the Houston area with 7 locations specializing in general automotive repair, transmission, collision services, and car washes. With ASE-certified technicians and a reputation built on quality and integrity, we are expanding our reach and looking for motivated sales professionals to join our growing team.

Job description:
We are seeking a knowledgeable and customer-oriented Automotive Service Advisor to join our dynamic team. In this role, you will act as the primary point of contact for customers, providing exceptional service and support throughout their automotive repair experience. Your mechanical knowledge and expertise in automotive service will help ensure that customers receive accurate information regarding their vehicle's needs and the services we offer.

Responsibilities

  • Greet customers promptly and professionally, addressing their automotive service needs.
  • Conduct thorough vehicle inspections to identify issues and recommend appropriate services.
  • Communicate effectively with customers about repair options, timelines, and costs.
  • Coordinate with service technicians to ensure timely completion of repairs and maintenance.
  • Maintain accurate records of customer interactions, services performed, and parts used.
  • Follow up with customers post-service to ensure satisfaction and address any concerns.
  • Stay updated on automotive technology and repair techniques to provide informed recommendations.

Skills

  • Strong mechanical knowledge, particularly in automotive repair and maintenance.
  • Experience with diesel engine repair and air brake systems is a plus.
  • Familiarity with tire service procedures and practices.
  • Ability to communicate technical information clearly to customers with varying levels of understanding.
  • Proficient in using diagnostic tools and software related to automotive service.
  • Excellent customer service skills with a focus on building long-term relationships.
  • Strong organizational skills to manage multiple tasks efficiently in a fast-paced environment.

Benefits:

  • Employee assistance program
  • Employee discount
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement

Experience:
Auto Repair: 4 years (Required)

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